Refund policy
Returns
We do not offer any Returns. Exchanges can be considered if there is product damage. In such a case, an exchange of an item is allowed. Customers can select the same item if it is available in stock or can choose any other item of at least equal value of the original item.
Our policy lasts 5 days. If 5 days have gone by since the delivery of purchased items, unfortunately, we can’t offer you an exchange. We triple check our products before shipping, hence the situation of return is a rarity.
Do not try to tear apart the bubble wrap coated on the jewelry piece. You may result in breaking it. Gently cut it with scissors from the side.
We are not responsible for any accidental damage caused to the jewelry until you show us an unboxing video starting from the opening seal of the package to opening bubble wrap and then the product outer pack.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your exchange of the damaged item with a new item, we require a receipt or proof of purchase.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at taraalilcjewelry@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item or any other item, send us an email at taraalilcjewelry@gmail.com and send your item to TARAALI LC, 2850 6Th St, Marion IA 52302, United States.
Shipping
To return your product, you should mail your product to TARAALI LC, 5808 Arbia Ln, Round Rock, Texas United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.